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The camera does not show. Photos are not visible on the flash drive. Why does the computer not see the camera. Common Causes

You bought a brand new digital camera and went on vacation. Everything would be great, only the fruits of your photographic creativity occupy a certain place, which eventually ends. Then the moment comes when you need to transfer the photo from the camera to the computer.

Smartphone users should not have any problems with this, because the process of transferring files from a phone and a camera to a computer is almost identical. For those who do not know how this is done, and there is no desire to read the instructions for the camera, I will tell you in detail what methods exist for downloading photos from the camera to a computer.

Copying photos from a memory card

To begin with, it should be noted that the camera has internal memory or built-in and external. The amount of internal memory is often very small, about 50 MB. Therefore, when buying a brand new camera, you should also think about purchasing a memory card.

Choose the volume at your discretion: from 1 to 64 GB, or even more. If you plan to shoot a lot of photos and videos in fullHD format, it is better to buy a larger card. Before buying a flash card, be sure to read the instructions for the camera, it usually indicates which type of card is suitable for it: SD (Secure Digital), MS (Memory Stick), CF (Compact Flash).

If a memory card was installed in your camera, we remove it - the slot is usually located on the side of the camera under a silicone cover - by lightly pressing it

Then you need to use a card reader, since there is usually no slot for a memory card in a computer. And if you have a laptop, you can look for a card slot on the side. We insert the memory card into the laptop slot or card reader, which we connect to the computer using the USB connector.

A window appears "Autorun", in which we select "Open folder to view files". If the autorun window does not appear, go through the explorer and look for a removable disk.

Further, the memory card is opened through the explorer, and the DCIM folder is usually stored on it, in which all photos and videos are recorded. We open the folder, select the files that we want to save on the computer, then copy them or cut and paste them into the selected folder on the computer.

If you have downloaded all the photos and videos to your computer, you can safely clear the memory card and shoot interesting moments again.

Let's use a USB cable

The following situation may also happen: You viewed the photos on the camera, but when copying to the computer, some of them were not found. This may mean that part of the photo or video has been saved to the camera's internal memory. In order to avoid such a situation in the future, I advise you to climb in the camera settings and set all data to be saved to a memory card.

Well, the solution in this case will be to use the USB cable that comes with the camera. One input of the cable is inserted directly into the corresponding socket of the camera, the other is connected to the USB connector of a computer or laptop. Connect the camera with a cable to the computer.

Wait a couple of minutes while the system installs the necessary drivers. If this does not happen automatically, you will need to install them yourself from the installation disc that came with the camera.

Next, a window will appear. In it, open the already familiar folder "View Files". Then we select photos and videos and copy them to the computer. After that, you can delete all files from the internal memory of the camera.

Now there should be no difficulties, and you can easily transfer photos from your camera to your computer either using a card reader or via a USB cable.

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    Below we publish the material: Malfunctions of Sony cameras, causes and troubleshooting according to which users often lose.

    From the material, we have excluded especially "stupid", in our opinion, points, for example: Malfunction - the indicator in the camera does not show the battery charging. Cause: The charger plug is not connected to the AC outlet. The troubleshooting method is to connect the charger plug to a power outlet, etc.

    They also translated the instructions properly.

    Malfunction Cause of malfunction Troubleshooting
    Battery not charging Battery not installed correctly Install the battery carefully according to the instruction manual for the camera.
    CHG LED blinks while battery is charging 1.Battery failure
    2. The battery is discharged to 0 volts    		 1. Use a known-good battery
    2. The charging control system of most modern cameras perceives deeply discharged batteries as faulty. In some cases, the performance of such batteries is restored.

    In our workshop you can free battery health check your camera and, if possible, restore functionality. Get expert advice and, if necessary, take it to
    The battery remaining indicator does not display correctly, or the indicator shows sufficient charge, but the power runs out soon and the camera turns off 1. Remaining charge time is not accurate.

    3. Battery contacts dirty    		 1. Fully discharge and then charge the battery so that the battery charge control system in the camera functions correctly
    2. One of the possible reasons when the battery is quickly charged and just as quickly discharged is its malfunction. Install a new battery.
    3. Clean the battery contacts with a cotton swab, etc., and charge it.
    The camera does not turn on 1. The battery is not installed correctly.
    2.Battery failure
    3. Battery low    		 1. In some models of Sony cameras, the battery may not be installed correctly. Install the battery according to the camera's instruction manual.
    2. Use a known-good battery or take it to a camera repair shop (see above)
    3. Charge the battery.
    The camera's power turns off at certain intervals If you do not perform any actions with the camera when powered by a battery, for about 3 minutes. The camera will turn off automatically to prevent battery drain. Turn on the camera again. The power saving mode is not a malfunction of the camera.
    The liquid crystal display does not turn on when the camera is turned on. The display backlight is turned off by the "display" button, on some models of Sony cameras, the button is indicated by the symbol || (see instructions). Turn on the backlight of the display by pressing the button indicated in the instruction manual.
    Image is out of focus 1. The subject is too close.
    2. When shooting still images, the option in the menu is set to magnifying glass mode or twilight mode or landscape mode or fireworks mode
    3. Focus preset function selected    		 1. Use the close-up (macro) function and set the lens position farther from the subject than the minimum shooting distance provided by your camera model. Or set the option (if provided) to "magnifying glass".
    2. Set the option to another position.
    3. Cancel the function.

    Note:
    If you doubt that your camera is malfunctioning, the easiest way to check is to reset all settings in your camera's menus. In this case, all the settings of your camera will be set to the factory settings. Set the option to "auto" and check the performance of your camera in normal lighting conditions.
    Optical zoom (zoom in - zoom out or you can also call zoom) does not work. When taking pictures of still subjects, the "magnifying glass" (magnifying glass) function is selected in the menu Set another function.
    Image looks too dark You are shooting a subject with a bright light source behind it.
    Image looks too bright You are shooting a brightly lit subject against a dark background, such as a stage. Adjust the exposure (see instructions)
    Your camera cannot record an image to the memory card 1. Memory card is full
    2. You are using a "memory stick Duo" with the write-protect switch set to the LOCK position.
    3.     		1. Delete unwanted pictures
    2. In some types of memory cards, LOCK switches (lock) can be installed to prevent the loss of important pictures, if the switch is set to the LOCK position, then such a memory card cannot be accidentally formatted, erase (delete) the image, write data (image).
    3. Install a working memory card
    1. The operating mode switch is not set to the "photo" position
    2. Flash mode is set to "no flash" (crossed out lightning icon)
    3. The photo mode in the menu is set - twilight mode or fireworks mode
    4. Magnifying glass mode or landscape mode, beach mode or snowy mode, high speed shutter mode (sport icon) is selected    		 1. Set the mode switch to the "photo" position
    2. Set the flash mode to auto, forced or "SL" (slow sync)
    3. Choose other modes
    4. Set the mode to "forced flash"
    The image from the memory card is not displayed, a file error message is displayed Your camera cannot play back images copied from a computer, or the photo has been modified on the computer with a program that is not supported by your camera model.
    You deleted the image by mistake Without special programs, you will not be able to recover an accidentally deleted snapshot. Many camera models have a "key" (protection) function, you can activate protection on the images you have chosen, thereby preventing the possibility of accidental erasing of the photograph.
    The computer does not recognize the camera when connected via USB 1. The USB connect option in the camera menu is not set correctly.
    2. The USB cable is not connected tightly    		 1. Set the USB connect option to "normal".
    2. Disconnect and connect the USB cable again.
    Picture and sound are interrupted by noise when you watch a movie on a computer screen You are playing a file directly from the camera's memory card The transfer rate is not sufficient, you need to copy the file to your computer's hard drive and then play it directly from the hard drive.
    The power is on but the camera does not work (frozen) Camera cpu error Disconnect the battery, and after about a minute, reconnect and turn on the camera. If the camera still does not work, press the "reset" button, all settings including date and time will be "zeroed". If the above actions did not lead to the desired result, you need to contact a Sony camera repair shop.
    The lenses of the lens are covered with moisture Condensation has formed If the camera is brought from a cold environment to a warm place, condensation may form so that the moisture evaporates Do not use the camera for one hour.

    Your comments and suggestions on the material published above will be welcomed by the administration of our site and, if necessary, the material will be corrected and supplemented.

    In case of partial or complete copying of the article, a link to the site is required.

    Good day.

    If we take statistics on problems with a PC, then a lot of questions arise from users when connecting various devices to a computer: flash drives, external hard drives, cameras, TVs, etc. The reasons why the computer does not recognize a particular device may be many…

    In this article I want to take a closer look at the reasons (which, by the way, I often encountered myself) why the computer does not see the camera, as well as what to do and how to restore the devices to working capacity in one case or another. So, let's begin…

    Connection wire and USB ports

    1. USB cable with which you connect the camera to the computer;

    2. USB port into which you insert the wire.

    It is very simple to do this: you can connect, for example, a USB flash drive to the USB port - and it will immediately become clear whether it works. The wire is easy to check if you connect a phone (or other device) through it. It often happens with desktop PCs that USB ports are not connected on the front panel, so you need to connect the camera to the USB ports on the back of the system unit.

    In general, no matter how trite it may sound, until you check and make sure that both of them work, there is no point in “digging” further.

    Battery/camera battery

    When buying a new camera, the battery or accumulator that comes with the kit is far from always charged. Many, by the way, when they turn on the camera for the first time (having inserted a discharged battery), they generally think that they bought a broken device, because. it does not turn on and does not work. A friend who works with similar equipment regularly tells me about such cases.

    If the camera does not turn on (it does not matter whether it is connected to a PC or not), check the battery charge. For example, Canon chargers even have special LEDs (light bulbs) - when you insert the battery and connect the device to the network, you will immediately see a red or green light (red - the battery is low, green - the battery is ready for use).

    Charger for CANON camera.

    The battery charge can also be monitored on the display of the camera itself.

    Turn on/off the device

    If you connect a camera that is not turned on to a computer, then absolutely nothing will happen, it’s the same as just inserting a wire into a USB port to which nothing is connected (by the way, some camera models allow you to work with them when connected and without additional steps).

    So, before connecting the camera to the USB port of the computer, turn it on! Sometimes, when the computer does not see it, it is useful to turn it off and on again (with a wire connected to the USB port).

    A connected camera to a laptop (by the way, the camera is turned on).

    As a rule, after such a procedure (when a new device is connected for the first time), Windows will inform you that it will be configured (new versions of Windows 7/8 install drivers automatically in most cases). You, after setting up the equipment, which Windows will also notify about, will only have to start using it ...

    Drivers for the camera

    Not always and not all versions of Windows are able to automatically detect the model of your camera and set up drivers for it. For example, if Windows 8 automatically configures access to a new device, then Windows XP is not always able to find a driver, especially for new hardware.

    If your camera is connected to a computer, and the device is not displayed in “my computer” (as in the screenshot below), you need to go to device Manager and see if any yellow or red exclamation marks are lit there.

    "My computer" - the camera is connected.

    How to enter the device manager?

    1) Windows XP: Start->Control Panel->System. Next, select the "Hardware" section and click on the "Device Manager" button.

    2) Windows 7/8: press a combination of buttons Win+X, then select Device Manager from the list.

    Windows 8 - start the "Device Manager" service (combination of Win + X buttons).

    Take a close look at all the tabs in Device Manager. If you have connected a camera - it should be displayed here! By the way, it is quite possible, just with a yellow icon (or red).

    Windows XP. device-manager: USB device not recognized, driver missing.

    How to fix a driver error?

    The easiest way is to use the driver disk that came with your camera. If this is not the case, you can use the website of the manufacturer of your device.

    Popular sites:

    http://www.canon.ru/

    http://www.nikon.ru/ru_RU/

    http://www.sony.ru/

    By the way, you may need programs to update drivers:

    Viruses, antiviruses and file managers

    Relatively recently, I myself encountered an unpleasant situation: the camera sees files (photos) on the SD card - the computer, when you insert this flash card into the card reader, does not see it, as if there were not a single picture on it. What to do?

    As it turned out later, this is a virus that blocked the display of files in Explorer. But the files could be viewed through some file commander (I use Total Commander - off. site: http://wincmd.ru/)

    In addition, it also happens that files on the camera's SD card can simply be hidden (and such files are not displayed in Windows Explorer by default). To see hidden and system files in Total Commander, you need to:

    Click in the top panel "configuration-> settings";

    Then select the "Panel Contents" section and check the box next to "Show hidden / system files" (see screenshot below).

    Setting the total commander.

    Antivirus and firewall may be blocking connecting a camera (sometimes this happens). For the time of checking and configuring, I recommend disabling them. Also, it will not be superfluous to disable the built-in firewall in Windows.

    To disable the firewall go to: Control Panel\System and Security\Windows Firewall, there is a shutdown function, activate it.

    And the last…

    1) Check your computer with a third-party antivirus. For example, you can use my article about online antiviruses (you do not need to install anything):

    2) To copy photos from a camera that cannot be seen by a PC, you can remove the SD card and connect it via a laptop/computer card reader (if you have one). If not, the issue price is several hundred rubles, it resembles an ordinary flash drive.

    That's all for today, good luck to everyone!

    Frequent requests for help on this issue in our service center are as follows:

    • my computer does not see the connected camera;
    • my new camera is not being detected by the computer;
    • when connecting the camera via a USB cable, a laptop with Windows XP gives an error.

    Why does the computer not see the camera. Common Causes

    Possible reason #1. The USB cable is connected via a USB extension cable or via a USB hub (aka USB HUB, also known as a USB hub - a device for branching USB ports).

    Possible reason #2. Modern cameras may default to a USB connection type called MTP. And if you try to connect a camera with MTP enabled to a computer with an outdated operating system, such as Windows XP, then you most likely will not succeed.

    For connecting cameras to computers with older operating systems: Windows XP, Windows 2000, etc. you have two options:

    1. Install MTP support from the Microsoft website: http://www.microsoft.com/en-US/download/details.aspx?id=19153

    2. Select the type of USB connection in the camera called mass storage. In this case, any camera, at least 2006 of release, at least 2014, will be displayed in the section My computer(Computer, This computer).

    How to turn on the mode mass storage

    You can set the USB connection type in your camera. Find a key Menu, find the menu item Settings or settings. We need the parameter to be called either Setting up a USB connection, or Selecting a USB connection, or USB Connect Setting, or USB mode. And the connection type itself can be called either mass storage, or MSDC.

    Below we will describe the procedure for setting up a USB connection using the SONY DSC-HX20 camera as an example. So,

    Step 1. We press the button Menu to display the menu on the camera screen (see figure below).

    Step 2 We find the system settings section with the corresponding icon:

    Step 3 Go to subsection basic settings :

    Step 4 Finding the parameter Settings USB connection :

    Step 5 Press the center of the joystick to change the settings for this parameter and select mass storage :

    Turn off the camera and try to reconnect it to the computer.

    The problem when photos or other files are not visible on a flash drive is quite common. For example, images are visible on the camera, but when it comes to trying to view photos from a flash card on a computer, this cannot be done, due to their alleged visual absence. If the photos are not visible on the flash drive, this does not mean that they are not there. Perhaps they are simply hidden, that is, the attribute “Hidden” is set in the properties of such files.

    See the screenshot below for how it looks.


    If the "Hidden" attribute of a file is set, then the files on the flash drive will not be visually visible. In this way it is convenient, for example, to hide important files for you from prying eyes.

    In order to show such files, it is required in the folder options settings to allow showing hidden files, folders and drives. And after we see these very hidden files and in order to see them constantly, in the properties of such files, you need to remove the “Hidden” attribute, so how to do it:

    In the folder options, go to the " View" tab and check the box against " Show hidden files, folders and drives»

    In Windows 8, also clicks on the Start button.

    In the search field we write - "Folder options".

    Or click on the " View" tab and check the box next to the " Hidden Items».

    Now all hidden files on the flash drive will appear and will be available for work. There may be several reasons why or become invisible, one of these reasons is the infection of a flash drive with a virus, whether it is a USB flash drive or a flash card. How to cure a flash drive and how for the future can be found on the pages of this site.

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