Why does it take a long time to verify the payment. The payment is verified. What does this mean and how long does it take to check for aliexpress? How long does it take to verify a payment on Aliexpress

pays for his order, then, it would seem, that's it, that's it, now they'll send me a parcel. But before the seller receives a notification, the order must go through a special check. What is it for? How long to wait for the verification to complete? Let's figure it out.

Why does Aliexpress check the order?

Administration Aliexpress actively cares about the safety of each user. If you think that it should only protect customers, then you will be wrong, since among them there are also all sorts of people, including those who like to get freebies. So, if a buyer makes a suspicious transaction, then it may be blocked in the system for various reasons.

Therefore on Aliexpress the seller will not receive a notification about the payment of the order until the system makes sure that everything is fine and the funds have been credited to a special account of the site. As soon as the check is over, the seller will immediately begin to prepare the parcel for shipment.

Many are also interested in whether the money is withdrawn from the account immediately or only after checking the order for Aliexpress? Yes, immediately after payment the money is debited from the account and only then the check begins, otherwise the system would simply have nothing to check.

How long does it take to check an order on Aliexpress?

It is also important to know how long it takes to check orders for Aliexpress... As a rule, when the system accepts payment from the client, he will receive a notification by e-mail that the payment was successful and the verification will be completed within 24 hours. In practice, this period is not so long and usually in a couple of hours the order is already being prepared for shipment.

Although, in exceptional cases, orders are still checked for a long time. This may be due to the fact that the system is too overloaded and does not have time to process all operations. A similar situation arises during the period of large sales, when the number of transactions on the site increases significantly.

If suddenly the order is checked for more than a day, then you can always contact the support service and ask them for help in solving the problem. Perhaps the issue will be resolved immediately, or you will be asked to wait some more time.

Is it possible to cancel an order for Aliexpress if it is being checked?

There are situations when it seems that an order for Aliexpress and paid, but suddenly you changed your mind and you no longer need the thing. In this case, you have the option to quickly cancel your purchase. To do this, in the section "My orders" next to the desired purchase, click on the appropriate button.

After that, your order will be canceled and within a few days you will receive your money back.

Video: How to pay for goods by card on AliExpress? Parcels from China

After placing and paying for the order, it will be assigned the status “Payment is being verified”. As they write on aliexpress, the check can take up to 24 hours. What is this status and what is it for?

Payment verification is needed in order to protect sellers from fraudulent actions during payments for goods.
The order status “Your payment is being verified” means that the payment for the order has passed, the money has already been debited from your card, but the transaction itself is being verified by Aliexpress.

How long does it take to verify a payment on Aliexpress?

As it was written, the maximum time for checking a payment on aliexpress is 24 hours from the moment of payment. But, as a rule, it happens faster. Usually no longer than 1-2 hours. Verification can be delayed for more than 24 hours only in especially urgent cases, for example, during the 11.11 sale, when there are too many people willing to pay for orders.

What if the payment takes a long time to be verified on Aliexpress?

So, you paid for the order and the payment verification period was delayed and is more than a day.
Usually, aliexpress warns of delays in verification with the inscription:

“Sorry, we will need a little more time to check your order. It won't take more than 6 hours. "

If it takes too long to verify the payment, check that the money was debited from your account and not returned back. If the payment was successful, and the “payment is being verified” status hangs in the aliexpress account for more than a day and a half, I advise you to contact the aliexpress technical support service.

Can I cancel an order at the stage of payment verification on Aliexpress?

If for some reason you change your mind about buying a paid order and it has the status “Payment is being verified”, then you can easily cancel the order and return the money in full.
In this case, the money will be returned in 1-2 days after the payment has been processed.

To cancel an order at the “Payment is being verified” stage, select the order you want to cancel, click on the “Cancel order” button, then click on the “Request order cancellation” button.
After that, you will be asked from the list to select the reason for canceling the order.
Select the option "I do not need this order" and click the "Submit" button.
After that, it remains to wait for the refund.

When buying things over the Internet, it is convenient to pay through online payments. Probably many have committed or have come across a situation when payment verification is not delayed. We will tell you about the reason for this and what actions to take in this situation in this article.

Aliexpress protects buyer's money

It's nice when the interests of the customer are protected by the administration of the trading platform. At the present time, the so-called. She can guarantee the safety of your finances in the event of a failed transaction. Therefore, for any unforeseen situation, you can receive a full refund. It is very convenient that from June 2015 the protection can be extended even after 15 days from the date of completion of the order. It is very convenient and will help many to defend their rights. Where can I find it and how can I renew it? We will try to answer this question. First of all, you need to go to the site and select the item "My orders". Next, on the page that appears, select the desired product and click the "Details" link. Now you have a page with full information about the product, including an offer to extend protection (highlighted in blue in the lower right corner). Click on the inscription and in the window that opens, enter the period for which we do to extend the protection and click "Send". This message goes to the seller and he considers it, after which he informs you of his decision. Of course, the merchant can refuse, but a decent person will meet the client halfway.

It is important to know that the protection period depends on the number of days of delivery:

• 35 days - protection 40-50 days;
• 60 days - protection 70-80 days.

This customer support is very pleasant and necessary. People will be more willing to place orders, knowing that the truth will be on their side.

"Payment is being verified", how long can it be verified, the purpose of payment verification

Some of the most likely reasons for delays include:

• the notorious human factor;
• technical failures of the site;
• resource load;
• other errors in no way related to the site and the work of the operators.

In any case, your payment will be verified by the system and the money will be credited to the Aliexpress account. And after that, the transfer to the merchant will take place and the parcel will be sent. Delayed check is a breeze.

How to contact support, what issues can be resolved here

Each site has its own support group and was no exception. At any stage of the checkout process, the buyer has the right to contact support. But for minor issues, you can use the Buyer's Guide. It contains the most frequently asked questions and answers to them. Having scrolled through them, there may be an answer to your question.

It is better to contact the administrations of the trading platform on the following issues:

• payment errors;
• bad quality of product;
• questions about disputes with the seller;
• refund.

During big sales, many shoppers are shopping at the same time and we process a lot of payments. Therefore, payment verification may take longer than usual.

Don't worry, your order went through, there is no need to re-place it. The payment will be processed as soon as possible, and you will definitely receive all the discounts that you applied when placing your order.

To find out if your payment has been processed, wait for the order processing status to update. You can also follow these guidelines:

Order status: processing payment
Indicates that your payment is being processed but not yet approved.
You will see the following:


Click More for more information:

Order status: Payment confirmed
You will see this message when the payment is finished processing.

I paid for the order, but did not receive confirmation from my bank. What's happening?
Due to the large number of orders, the payment verification may take longer than usual, and the bank notification may come later. If the status of the order says "Payment is being processed", it means that they are already working on your order. We recommend that you check the order status in a few hours.

If the status of the order says "Payment is being processed", can I cancel the order?
Yes, you can. You do not need to contact the seller for this.

Why did the order status change to "Checking payment" again after the payment was confirmed?
Additional checks are often carried out to ensure the security of the payment. It takes no more than 24 hours.

If the check is successful, the order status will change to "Awaiting shipment".
In case of unsuccessful check, the order status will change to "Closed".

After choosing and paying for the goods on the AliExpress website, the payment verification procedure is underway. In this case, the status "Payment is being verified" appears on AliExpress. What does this inscription mean and how long does the check take? Let's figure it out.

Why is verification necessary

Each time after depositing funds for the selected item, the payment is verified. This status looks like this:

Why is this necessary? Aliexpress is not an ordinary store, but a millionth service operating all over the world. The seller on this platform is also considered a client of the marketplace, just like the customer. That is why the administration must protect the rights of both the seller and his buyer. For the latter, there is a customer protection system that ensures safe transactions and guarantees a refund in problem situations.

Verification of payment, after the customer has successfully paid for the order, is analogous to such protection, which protects the entrepreneur from especially cunning customers. In addition, no one is immune from errors in the operation of financial services. This option is aimed at ensuring that sellers receive money for packages that are sent to customers.

Where will the verified payment funds go, since it is known that sellers receive money only when the buyer receives confirmation of receipt of the order? Everything works simply: after the completion of the payment processing procedure, the funds will be credited to the Aliexpress system. It is there that they will be stored until they are paid to the store owner or returned to the customer.

Payment processing time

Despite the fact that the processing is not so often delayed for several days, and even in such a situation it is not critical when shopping on the Internet, you may still wonder how much the payment is verified on AliExpress? According to the official information provided by the service, the payment verification operation should last one day.

But, as practice shows, payments are processed for more than 24 hours.

Payment is checked independently by the employee-operator, which can lead to emergencies.

What to do if payment is verified for more than one day

Sometimes payments take a long time to be verified. Why is this happening, and what to do in such circumstances? In a situation where payment is verified for more than one day, there is no need to be too upset and worried. The processing time depends, as a rule, on the following points, which do not depend on the employee, and even more so on the seller:

• High workload due to sales during discount season or holidays.
• Crashes of the functioning of the Aliexpress website, which rarely happens.
• Employee errors.
• Other malfunctions that are not related to the operation of the operator and the site of the trading platform.

Consider all these factors to understand why the procedure was delayed. If, in your circumstances, a payment verification operation has been going on for a very long time, you need to check if there is a sale.

Remember, AliExpress is a proven service that works seamlessly. However, sometimes situations may occur (in particular, those indicated above) in which the platform "freezes".

Sales are a time when a huge number of people make purchases. You can be convinced of this, since many sellers even exhibit a limited number of items during such periods. That is, during sales, everyone tries to make purchases in the shortest possible time, and therefore make a payment. Because of this, the system may freeze, since a very large number of payments pass through it. In this case, the verification of receipts takes not one day, but a little more.

In the case when the verification delay does not depend on the maintenance of the service or sales, but the problem persists, it is worth contacting the AliExpress support staff. You can write to the chat online, and the operator will definitely answer you.

Sometimes there are also situations when funds are debited from the card, the payment verification procedure has started, but the service cannot receive money. This may be due to a malfunction in the bank or financial service. In this case, the payment status is displayed for a long amount of time (in some cases, until you tell the administration about the problem yourself). Contact the bank staff, and also be sure to talk to the AliExpress technical support staff.

How to cancel an order when checking a payment

If you want to cancel the purchase, then it is best to do this during the payment verification period, because the funds will be returned to the account rather quickly. Already after one, maximum three days, you will have them again (immediately after the payment processing process is over).

1. To cancel the order, select the parcel you want to delete.
2. Click on the cancel order button and then on the order cancellation request.
3. Please provide a reason for canceling. It is recommended to select the column "I do not need an order".

Ready! You canceled your order. The funds will be credited to your account no later than three days (as a rule, they are returned the same day).